Service and Calibration Packages
Warranty Extension Up to 5 Years
Our service and calibration packages ensure that you are on the safe side when it comes to the accuracy and availability of your measuring devices. Choose the right package for your E+E product and benefit from professional device service, calculable costs and excellent measuring accuracy in the long-term.
By taking advantage of a service package, the warranty is extended to the term of the service/calibration contract!
For long-term accurate and reliable measurements, it is important to check and calibrate measuring instruments regularly to ensure their functionality. For this purpose we offer you tailor-made packages depending on your requirements:
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Accredited Calibration (Premium)
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ISO Calibration (Standard)
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Device Service (Basic)
Services Included
| BASIC | STANDARD | PREMIUM | |
|---|---|---|---|
| Warranty extension to the term of the service/calibration contract | • | • | • |
| Accelerated processing | • | • | • |
| Term 5 years (can be terminated annually) | • | • | • |
| Free return shipment | • | • | • |
| Wear parts | • | • | • |
| Repair + spare parts (excl. damage to the enclosure / electronics and special accessories) | • | + | + |
| Adjustment | • | • | |
| Price guarantee for the term | • | • | • |
| Inspection certificate according EN 10204-3.1 or EN 10204-2.2 | • | ||
| ISO calibration (as found / as left) according to ISO 9001 | • | ||
| Accredited calibration (as found / as left) according to EN ISO/IEC 17025 | • |
Accredited Calibration
Accredited calibrations are performed at the E+E headquarters in Engerwitzdorf / Austria.
The calibration laboratory operated by E+E Elektronik Ges.m.b.H. is accredited by Akkreditierung Austria according to EN ISO/IEC 17025 under the identification number 0608.
Your Service PLUS
Extend your Standard or Premium package to include Service PLUS.
This means that all costs incurred for repairing the devices and spare parts are included.
On Site for You. With Local Service Teams.
In addition to our headquarters in Austria, local service teams are also available to you in the E+E branches worldwide.
Your benefits: Uncomplicated logistics processing and fast delivery if you use the available service and calibration offerings.
E+E Locations & Contacts
| LOCATION | PHONE | |
|---|---|---|
| Austria (E+E headquarters) | +43 7235 6050 | service.at(at)epluse.com |
| China | +86 21 6117 6129 | service(at)epluse.cn |
| France | +33 4 74 72 35 82 | service.fr(at)epluse.com |
| Germany | +49 6171 69411-0 | service.de(at)epluse.com |
| India | +91 990 440 5400 | service.in(at)epluse.com |
| Italy | +39 02 2707 86 36 | service.it(at)epluse.com |
| Korea | +82 31 732 6050 | service.kr(at)epluse.com |
| USA | +1 847 490 0520 | service.us(at)epluse.com |
Measurand Portfolio
We offer our service and calibration packages for the following measured variables: *
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*) Services that are not yet available at all E+E locations will be performed at the E+E headquarters in Austria. Please get in touch with your E+E contact person.
Information on the calibration ranges of the various measurands can be found here.